Guides and tutorials
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Guide ·
Paying for your Pamoja fibre takes about a minute on M-PESA. You need the Pamoja Pay Bill number and your customer account number, which is on your installation receipt and in the client portal. Steps on your phone: 1. Open M-PESA (SIM toolkit or the M-PESA…
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Each guide has its own page, so you can share it with a neighbour who needs it.
Guide
· 1 min read
Every Pamoja home plan except Sungura includes a router with installation. If you are on Sungura, or you want to…
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Guide
· 1 min read
Every Pamoja monthly plan comes with a generous data allowance. Once a connection passes it within the month, the speed…
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Video tutorial
· 1 min read
Step 1. Connect to your WiFi. Step 2. Open browser on your phone or laptop and type the router IP address…
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Video tutorial
· 2 min read
To change a Tenda WiFi password on your phone or computer, connect to the router, open its management page, sign in and…
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Video tutorial
· 1 min read
A WiFi range extender (also called a WiFi repeater or booster) is a device that helps expand the coverage area of a…
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Guide
· 1 min read
Your home network is your digital front door. Keeping it secure starts with a strong, unique WiFi password. Here's why…
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Guide
· 2 min read
Your WiFi password, router administrator password and online account passwords have different jobs. The WiFi password…
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Guide
· 1 min read
Experiencing sluggish internet? Before you call support, try these quick fixes: 1. Restart your router – Unplug for 30…
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Guide
· 1 min read
Want faster, more reliable internet? Adopt these smart habits: - Update Devices Regularly – Firmware and software…
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Guide
· 1 min read
Understanding internet speeds helps you choose the right plan and troubleshoot issues. Download speed = how fast you…
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Guide
· 2 min read
Looking for cheap WiFi, fibre or home internet in Kenya? Compare what it costs to get connected and keep using the…
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Guide
· 1 min read
Where you place your router dramatically affects your WiFi performance. Follow these guidelines: - Place your router in…
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Guide
· 1 min read
An unsecured WiFi network is an open invitation to hackers. Protect yourself with these steps: - Use a strong password…
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Guide
· 1 min read
Internet terminology can be confusing. Here's what you need to know: - Mbps – Megabits per second. A measurement of…
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Guide
· 1 min read
Your home internet doesn't have to be a mystery. Here's a simple guide: Understand your needs: Count your devices and…
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Guide
· 1 min read
At Pamoja Home Fiber, we believe in secure, private, and fast internet for everyone. Experience the freedom of surfing…
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Guide
· 1 min read
Tired of slow speeds, dropped connections, and frustrating buffering? It's time for an upgrade. Join Pamoja Home Fiber…
Read guideReady for better internet?
If your connection is still slow after trying these fixes, check whether Pamoja fibre passes your neighbourhood. Home plans start at KSh 1,499 a month.
