Payments

How to pay for Pamoja fibre with M-PESA

Pay Bill 4078033, your account number as the reference, and the amount for your plan. Your connection is normally back within minutes of the M-PESA confirmation.

Paying with M-PESA Pay Bill

  1. 1

    Open M-PESA on your phone and choose Lipa na M-PESA, then Pay Bill.

  2. 2

    Enter Business Number 4078033.

  3. 3

    Enter your Pamoja customer account number exactly as shown on your installation receipt or in the client portal.

  4. 4

    Enter the amount for your plan, for example 1,999 for Chui 20 Mbps.

  5. 5

    Enter your M-PESA PIN and confirm. Keep the confirmation SMS.

If the connection is not back within 15 minutes, send the M-PESA confirmation code to WhatsApp 0799 745 714 or call 020 765 3000. Support is available 24 hours a day.

Pay through the client portal

Log in to the client portal, choose your plan and pay from there. The portal also shows your expiry date, current speed tier and data used this month.

Open the client portal

Amounts to pay

  • Sungura · 10 MbpsKSh 1,499
  • Chui · 20 MbpsKSh 1,999
  • SimbaMarara · 30 MbpsKSh 2,499
  • Simba · 40 MbpsKSh 2,999
  • Swara · 60 MbpsKSh 3,499
  • Duma · 90 MbpsKSh 4,999
  • Daily recharge · 10 Mbps for 24 hoursKSh 100
  • Weekly recharge · 10 Mbps for 7 daysKSh 390

Short-term recharges are for customers with an installed connection only. Confirm availability with support before paying.

Payment questions

Things people ask about paying

Where do I find my account number?

It is printed on your installation receipt and shown at the top of your client portal dashboard. If you cannot find it, WhatsApp us your name and location and we will send it.

I paid but I am still offline.

Wait a few minutes, then restart your router. If you are still offline, send the M-PESA confirmation code to WhatsApp so we can trace the payment.

Can I pay part of the amount now and the rest later?

The plan renews only when the full monthly price has been received. Partial payments stay on your account until the balance is paid.

Can I pay early?

Yes. Paying a day or two before your expiry date keeps you connected without a gap. The new month starts when the current one ends.

Can I pay by bank transfer or card?

M-PESA Pay Bill and the client portal are the supported methods. For business accounts that need an invoice, contact the office.

How do I change my plan?

Contact support before you pay and we will switch you. Then pay the amount for the new plan.

Get payment help on WhatsAppSee all packages